At SporesMD, we are committed to providing the highest quality products and exceptional customer service. Our shipping and returns policy is designed to ensure a smooth and stress-free experience for our customers.
Shipping:
- All products sold on our website are shipped via USPS.
- Orders are processed and shipped within 1-2 business days.
- Delivery times are estimated to be 3-5 business days, depending on your location.
- In the event of a shipping delay, we will notify you via email with the updated delivery date.
- Please note that shipping times may vary during holidays or other peak periods.
Returns:
- Our goal is to ensure that you are completely satisfied with your purchase.
- If your product is damaged or unopened, we accept returns within 30 days of receipt.
- To initiate a return, please contact our customer support team within 30 days of receiving your order.
- Our team will assist you with the return process and provide you with a return shipping label if necessary.
- Returns must be in their original condition and packaging to be eligible for a refund.
- Refunds will be processed within 5-7 business days after we receive your return.
- Please note that shipping and handling charges are non-refundable.
If you have any questions or concerns about our shipping and returns policy, please do not hesitate to contact us. Our customer support team is available to assist you with any issues or questions you may have.
